FAQs

How long does order processing take?

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed on weekends or holidays.

How long does shipping take?

Standard shipping within the United States takes approximately 5–8 business days after processing.

How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).

Do you ship internationally?

At this time, we mainly ship within the United States. Availability may vary depending on the destination.

Can I change or cancel my order?

If you need to modify or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, changes may not be possible.

What should I do if I receive a damaged or incorrect item?

Please contact our support team within 30 days of receiving your order. Include your order number and photos of the item so we can resolve the issue quickly.

What is your return policy?

We offer a 30-day return policy. Items must be returned in accordance with our return guidelines. Please contact us for return instructions.

When will I receive my refund?

Refunds are typically processed within a few business days after we receive and inspect your return. Processing times may vary depending on your payment provider.

How can I contact customer support?

You can reach us using the following details:

Email: romahzlima@gmail.com
Phone: 7657843295

What payment methods do you accept?

We accept major credit/debit cards and other secure payment methods available at checkout.